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DANA

Empowering Mobile Payments and Financial Services in Indonesia

DANA is a mobile payment platform originating from Indonesia, established to facilitate seamless digital transactions and provide users with a comprehensive suite of financial services. Developed by PT Elang Mahkota Teknologi Tbk (Emtek Group), DANA offers users a convenient way to make payments, transfer funds, and access various financial and lifestyle services through their mobile devices.

% of coverage
  • Country

    Indonesia

  • Population

    277.5 million (estimated)

  • Number of Internet users

    221.5 million (estimated, early 2024)

  • Popular payment methods

    Digital wallets, Debit Cards, Credit Cards, Bank Transfers, Cash Payments

% of coverage
  • Credit Card

    5%

  • Debit Card

    30%

  • E-Wallets

    35%

  • Cash Payments

    20%

  • Bank Transfers

    8%

  • Other

    2%

Payment Method Overview
  • Type:Mobile Payment Platform & Financial Services Hub
  • Currency:IDR (Indonesian Rupiah)
  • % of coverage:80% in Indonesia
  • Money transfers to date: 800 million (estimated)
  • Total customers:45 million (estimated)
  • Refunds:Yes, limited
  • Chargebacks:No​

About payment system

DANA offers users more than just a mobile payment solution; it serves as a comprehensive platform for managing financial activities and accessing essential services. By linking their bank accounts or cards to the DANA app, users can seamlessly perform payments, transfers, and other financial tasks.

In addition to core payment and fund transfer features, DANA enables users to pay utility bills, top up mobile credit, order food, book rides, and invest in financial products. The platform’s diverse offerings make it a versatile tool that enhances both financial control and everyday convenience.

DANA’s significance lies in its role as a catalyst for financial inclusion and digitization in Indonesia. By leveraging the widespread use of mobile phones, DANA bridges the gap between traditional payment methods and modern digital solutions, making modern financial services accessible to users across various regions.

The platform’s commitment to security, user experience, and innovation is evident in its secure authentication methods, encryption protocols, and user-friendly interface. As DANA continues to expand its range of services and user base, it plays a pivotal role in shaping Indonesia’s digital financial landscape, offering users enhanced convenience, financial empowerment, and seamless access to a variety of services.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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