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ZaloPay

Elevating Mobile Payments and Services in Vietnam

ZaloPay is a mobile payment and digital services platform in Vietnam, developed by VNG Corporation. Positioned as an all-in-one app, ZaloPay offers users the ability to make mobile payments, transfer funds, pay bills, and access a wide range of other lifestyle services, creating a digital ecosystem that enhances convenience and efficiency.

% of coverage
  • Country

    Vietnam

  • Population

    100 million (estimated)

  • Number of Internet users

    80 million (estimated)

  • Popular payment methods

    E-wallets, Debit Cards, Cash, Bank Transfers

% of coverage
  • Credit Card

    0%

  • Debit Card

    0%

  • E-Wallets

    0%

  • Cash Payments

    0%

  • Bank Transfers

    0%

  • Other

    0%

Payment Method Overview
  • Type:Mobile Payment & Lifestyle Services Platform
  • Currency:Vietnamese Dong (VND)
  • % of coverage: 30% of Vietnam’s mobile payment market
  • Money transfers to date:> 4 trillion VND (estimated)
  • Total customers: > 10 million (estimated)
  • Refunds:Yes
  • Chargebacks:Yes, limited

About payment system

ZaloPay transcends traditional mobile payment systems by offering an array of services beyond payments. Users can download the ZaloPay app, link it to their bank accounts or cards, and tap into a wide range of functionalities designed to streamline various aspects of their lives.

In addition to making payments and transfers, ZaloPay users can split bills, top up mobile credit, purchase event tickets, and even apply for financial products such as loans. The platform’s integration of diverse lifestyle services sets it apart as a versatile tool for managing both financial and non-financial activities.

ZaloPay’s significance is rooted in its role as a digital enabler, catering to a country where smartphone usage is prolific but many services are traditionally conducted in person. By simplifying tasks and transactions through a single app, ZaloPay empowers users to embrace the benefits of digitization, enhance their convenience, and make the most of modern technology.

The platform’s commitment to security, user experience, and innovation is evident in its user-centric features, user-friendly interface, and encryption protocols. As ZaloPay continues to expand its offerings and user base, it embodies Vietnam’s journey toward a more interconnected and digitally empowered society, where mobile devices serve as gateways to a multitude of services and possibilities.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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