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Empowering Financial Inclusion and Digital Transactions

Equitel is a mobile banking platform that has reshaped financial transactions and accessibility in Kenya. Established to bridge the gap between traditional banking and digital solutions, Equitel offers users a comprehensive range of financial services, including mobile payments, funds transfers, and access to banking products.

% of coverage
  • Country


  • Population

    56.5 million (as of 2023)

  • Number of Mobile Phone Users

    Over 40 million

  • Popular payment methods

    Equitel, M-Pesa, traditional banking services

% of coverage
  • Equitel


  • M-Pesa


  • Bank Transfers


  • Cash payments


Payment Method Overview
  • Type:Mobile Banking Platform
  • Currency:Kenyan Shilling (KES)
  • Refunds:Subject to the refund policies of partnering financial institutions
  • Chargebacks:Possible through collaborating banks, subject to terms and conditions

About payment system

Equitel goes beyond basic mobile payment solutions, serving as a versatile platform for managing various financial activities. Users can link their bank accounts to the Equitel platform, facilitating payments, transfers, and access to banking services through their mobile devices.

In addition to core financial functions, Equitel users can pay bills, top up mobile credit, access loans and insurance products, and conduct other transactions. The platform’s broad spectrum of offerings positions Equitel as a holistic solution for financial management and access to essential services.

Equitel’s significance is underscored by its role in driving financial inclusion in Kenya. By leveraging mobile technology and offering a range of banking services, Equitel contributes to extending financial access to previously underserved populations, including those in remote areas.

The platform’s commitment to security, user experience, and innovation is evident in its secure authentication methods, encryption protocols, and user-friendly interface. As Equitel continues to expand its services and user base, it plays a pivotal role in shaping Kenya’s mobile banking landscape, offering users enhanced convenience, financial empowerment, and seamless access to a variety of financial and non-financial services.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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Pricing request

Our fare pricing is designed to bring satisfaction to both sides of our partnership. The pricing structure is tailored to your specific business type and monthly turnover. Kindly send us a request, including details about your business, and our dedicated success manager will promptly get back to you with our best offer.