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Enabling Convenient Mobile Payments in Vietnam

Vinaphone is a prominent mobile payment platform in Vietnam, introduced by Vinaphone – one of the leading telecommunications companies in the country. Designed to cater to the growing demand for digital payment solutions, Vinaphone offers users the ability to make mobile payments, transfer funds, and access a range of financial services using their mobile devices.

% of coverage
  • Country


  • Population

    98 million (as of 2023)

  • Mobile Penetration

    High, reflecting widespread mobile phone usage

% of coverage
  • Vinaphone


  • Debit/Credit Cards


  • Cash Transactions


Payment Method Overview
  • Type:Mobile Payment Platform & Financial Services Solution
  • Availability:Nationwide across Vietnam, targeting diverse user demographics
  • Currency:Vietnamese Dong (VND)
  • % of coverage:Expanding due to Vinaphone Pay's accessibility and convenience
  • Refunds:Subject to the policies of partnering merchants and financial institutions
  • Chargebacks:Possible through collaborating financial institutions, subject to terms and conditions

About payment system

Vinaphone distinguishes itself as a user-friendly mobile payment platform that simplifies financial transactions and provides a range of added services. The platform allows users to link their bank accounts or cards to their Vinaphone accounts, enabling them to make mobile payments, transfer funds, and manage their finances using their smartphones.

Beyond core payment and fund transfer functionalities, Vinaphone offers users the ability to pay utility bills, top up mobile credit, and even purchase event tickets. This versatility positions Vinaphone as a convenient and integrated solution for both financial and lifestyle needs.

Vinaphone significance lies in its role as a gateway to digital financial services for a diverse user base, ranging from urban dwellers to individuals in more remote areas. The platform leverages Vietnam’s high mobile penetration to democratise access to modern financial capabilities, reducing the reliance on cash transactions and traditional banking methods.

Vinaphone emphasis on security, user experience, and innovation is evident in its secure authentication methods, encryption protocols, and intuitive interface. As Vinaphone continues to expand its range of services and user adoption, it plays a pivotal role in shaping Vietnam’s digital payments landscape, fostering financial inclusion, and enhancing convenience for users across the nation.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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