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ViettelPay

Empowering Mobile Payments and Services in Vietnam

ViettelPay is a mobile payment platform in Vietnam, operated by Viettel Group. Tailored to the needs of the Vietnamese population, ViettelPay offers a wide range of digital financial services, allowing users to make mobile payments, transfer funds, pay bills, and access various other financial and lifestyle features.

% of coverage
  • Country

    Vietnam

  • Population

    100 million (estimated)

  • Number of Internet users

    80 million (estimated)

  • Popular payment methods

    E-wallets, Debit Cards, Cash, Bank Transfers

% of coverage
  • Credit Card

    5%

  • Debit Card

    35%

  • E-Wallets

    30%

  • Cash Payments

    20%

  • Bank Transfers

    8%

  • Other

    2%

Payment Method Overview
  • Type:Digital Wallet & Payment Gateway
  • Currency:Vietnamese Dong (VND)
  • % of coverage40% of Vietnam’s digital payments (estimated)
  • Money transfers to date> 50 million Vietnamese Dong (estimated)
  • Total customers: 20 million (estimated)
  • Refunds:Yes (subject to ViettelPay policies)
  • Chargebacks:Yes

About payment system

ViettelPay emerges as a versatile mobile payment platform that goes beyond basic payments, offering a comprehensive suite of financial and lifestyle services. The platform’s user-friendly app empowers individuals to manage their finances, make payments, and access various digital services using their mobile devices.

In addition to traditional mobile payments and fund transfers, ViettelPay users can perform tasks such as topping up mobile credit, paying utility bills, purchasing event tickets, and even applying for financial products. The platform’s diverse offerings make it a one-stop destination for both financial and non-financial activities.

ViettelPay’s significance is especially pronounced in a country where mobile phone penetration is high, yet many services remain offline. The platform bridges the gap between traditional methods and modern digital solutions, making various services accessible and convenient to users across different regions and backgrounds.

The platform’s emphasis on security, user experience, and innovation is reflected in its robust authentication methods, encryption protocols, and user-friendly interface. As ViettelPay continues to expand its range of services and user base, it plays a pivotal role in shaping Vietnam’s digital future, where mobile devices serve as gateways to a more connected and empowered society.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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