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FPX

Facilitating Fast and Secure Online Fund Transfers

FPX  also known as Financial Process Exchange, is a digital payment method that enables users to conduct secure and rapid online fund transfers between their bank accounts and participating merchants or service providers. Developed by Payments Network Malaysia (PayNet), FPX streamlines the payment process for online transactions.

Documentation
% of coverage
  • Country

    Malaysia

  • Population

    32.8 million (as of 2023)

  • Number of Internet users

    Over 26 million

  • Popular payment methods

    Quick Transfer (FPX), credit and debit cards, e-wallets

% of coverage
  • FPX

    25%

  • e-Wallets

    40%

  • Credit/Debit Cards

    25%

  • Cash payments

    10%

Payment Method Overview
  • Type:Fund Transfer Solution
  • Currency:Widely adopted by e-commerce platforms and merchants in Malaysia
  • Refunds:Subject to the refund policies of partnering merchants and financial institutions
  • Chargebacks:Possible through collaborating financial institutions, subject to terms and conditions

About payment system

FPX serves as a digital gateway that facilitates seamless online payments. Users can select FPX as their payment method during online transactions, redirecting them to their bank’s online banking portal. Through the secure banking interface, users authorize the fund transfer directly from their bank account to the merchant or service provider.

FPX supports a wide range of online transactions, including e-commerce purchases, bill payments, and booking services. It provides users with a rapid and secure payment method that eliminates the need for credit cards or manual account details entry.

The significance of FPX lies in its role in enhancing online payment security and convenience. By leveraging the secure interfaces of partnering banks, FPX minimises the risk associated with sharing sensitive financial information during online transactions.

The platform’s commitment to security, user experience, and efficiency is evident in its secure encryption methods, user-friendly interface design, and the reduction of steps required for fund transfers. As more e-commerce platforms and merchants adopt FPX, it contributes to reshaping the online payment landscape in Malaysia, offering users a secure and streamlined way to complete online transactions.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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Pricing

Pricing request

Our fare pricing is designed to bring satisfaction to both sides of our partnership. The pricing structure is tailored to your specific business type and monthly turnover. Kindly send us a request, including details about your business, and our dedicated success manager will promptly get back to you with our best offer.