More payment methods

FPX

Facilitating Fast and Secure Online Fund Transfers

FPX  also known as Financial Process Exchange, is a digital payment method that enables users to conduct secure and rapid online fund transfers between their bank accounts and participating merchants or service providers. Developed by Payments Network Malaysia (PayNet), FPX streamlines the payment process for online transactions.

Documentation
% of coverage
  • Country

    Malaysia

  • Population

    33 million (estimated)

  • Number of Internet users

    30 million (estimated)

  • Popular payment methods

    E-wallets, Debit Cards, Credit Cards, Bank Transfers, Cash

% of coverage
  • Credit Card

    25%

  • Debit Card

    35%

  • E-Wallets

    30%

  • Cash Payments

    10%

  • Bank Transfers 8%

  • Other

    2%

Payment Method Overview
  • Type:Real-time online payment gateway
  • Currency:MYR (Malaysian Ringgit)
  • % of coverage: 90% of banks in Malaysia (estimated)
  • Money transfers to date: 500 million transactions (estimated)
  • Total customers: 20 million (estimated)
  • Refunds: Yes, per bank policies
  • Chargebacks: No

About payment system

FPX serves as a digital gateway that facilitates seamless online payments. Users can select FPX as their payment method during online transactions, redirecting them to their bank’s online banking portal. Through the secure banking interface, users authorize the fund transfer directly from their bank account to the merchant or service provider.

FPX supports a wide range of online transactions, including e-commerce purchases, bill payments, and booking services. It provides users with a rapid and secure payment method that eliminates the need for credit cards or manual account details entry.

The significance of FPX lies in its role in enhancing online payment security and convenience. By leveraging the secure interfaces of partnering banks, FPX minimises the risk associated with sharing sensitive financial information during online transactions.

The platform’s commitment to security, user experience, and efficiency is evident in its secure encryption methods, user-friendly interface design, and the reduction of steps required for fund transfers. As more e-commerce platforms and merchants adopt FPX, it contributes to reshaping the online payment landscape in Malaysia, offering users a secure and streamlined way to complete online transactions.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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