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Touch ’n Go

Revolutionising Contactless Payments and Mobility Services in Malaysia

Touch ‘n Go (TNG) is a contactless payment and mobility services platform that has transformed the way financial transactions and transportation services are managed in Malaysia. Developed by Touch ‘n Go Sdn Bhd, TNG offers users a comprehensive solution for making payments, accessing transportation, and more.

Documentation
% of coverage
  • Country

    Malaysia

  • Population

    32 million (as of 2023)

  • Number of TNG Cards Issued

    Over 20 million (as of 2021)

  • Popular payment methods

    Touch'n Go (RFID), cash, debit and credit cards

% of coverage
  • Credit Card

    15%

  • Debit Card

    35%

  • E-Wallets

    30%

  • Cash Payments

    10%

  • Bank Transfers

    8%

  • Other

    2%

Payment Method Overview
  • Type:Contactless Payment and Mobility Services Platform
  • Currency:Malaysian Ringgit (MYR)
  • % of coverage: 80% of Malaysia’s internet-using population (estimated)
  • Money transfers to date: Over 500 million transactions (estimated)
  • Total customers: More than 17 million registered users
  • Refunds: Yes, (limited)
  • Chargebacks: No

About payment system

TNG goes beyond traditional payment methods, serving as a versatile platform for managing financial activities and accessing mobility services. Users can link their TNG accounts to cards or digital wallets, enabling them to perform contactless payments, toll payments, and access various transportation services seamlessly.

In addition to core payment functions, TNG empowers users to pay for public transportation, parking fees, and more. The platform’s multifunctional approach positions TNG as an integrated solution for both financial management and mobility needs.

The significance of TNG lies in its role in promoting contactless payments and enhancing mobility services in Malaysia. By offering a unified platform for payments and transportation, TNG contributes to streamlining daily activities and improving overall convenience for users.

The platform’s commitment to security, user experience, and technological innovation is evident in its secure authentication methods, encryption protocols, and seamless integration with various transportation services. As TNG continues to expand its services and user base, it plays a pivotal role in shaping Malaysia’s digital payment and mobility landscape, offering users enhanced convenience, financial empowerment, and seamless access to transportation services.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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Pricing

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