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Empowering Mobile Payments and Services in Vietnam

Viettel is a prominent mobile payment platform in Vietnam, operated by Viettel Group. Tailored to the needs of the Vietnamese population, Viettel offers a wide range of digital financial services, allowing users to make mobile payments, transfer funds, pay bills, and access various other financial and lifestyle features.

% of coverage
  • Country


  • Population

    98 million (as of 2023)

  • Mobile Penetration

    High, reflecting widespread mobile phone usage

% of coverage
  • Viettel


  • Debit/Credit Cards


  • Cash Transactions


Payment Method Overview
  • Type:Mobile Payment Platform & Financial Services Hub
  • Availability:Nationwide across Vietnam, catering to diverse user needs
  • Currency:Vietnamese Dong (VND)
  • % of coverage:Expanding due to Viettel Pay's growing range of offerings
  • Refunds:Subject to the policies of partnering merchants and financial institutions
  • Chargebacks:Possible through collaborating financial institutions, subject to terms and conditions

About payment system

Viettel emerges as a versatile mobile payment platform that goes beyond basic payments, offering a comprehensive suite of financial and lifestyle services. The platform’s user-friendly app empowers individuals to manage their finances, make payments, and access various digital services using their mobile devices.

In addition to traditional mobile payments and fund transfers, Viettel users can perform tasks such as topping up mobile credit, paying utility bills, purchasing event tickets, and even applying for financial products. The platform’s diverse offerings make it a one-stop destination for both financial and non-financial activities.

Viettel’s significance is especially pronounced in a country where mobile phone penetration is high, yet many services remain offline. The platform bridges the gap between traditional methods and modern digital solutions, making various services accessible and convenient to users across different regions and backgrounds.

The platform’s emphasis on security, user experience, and innovation is reflected in its robust authentication methods, encryption protocols, and user-friendly interface. As Viettel continues to expand its range of services and user base, it plays a pivotal role in shaping Vietnam’s digital future, where mobile devices serve as gateways to a more connected and empowered society.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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