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DuitNow

Facilitating Seamless Interbank Transactions in Malaysia

DuitNow, also known as Bank QR, is an innovative digital payment method that has revolutionised interbank transactions in Malaysia. Introduced by Payments Network Malaysia (PayNet), DuitNow enables users to perform seamless and secure payments by scanning QR codes, making transfers between different banks effortless and convenient.

% of coverage
  • Country

    Originating from Malaysia

  • Population

    33 million (estimated)

  • Number of Internet users

    30 million (estimated)

  • Popular payment methods

    E-wallets, Debit Cards, Credit Cards, Bank Transfers, Cash

% of coverage
  • Credit Card

    15%

  • Debit Card

    35%

  • Cash Payments

    10%

  • E-Wallets

    30%

  • Bank Transfers

    8%

  • Other

    2%

Payment Method Overview
  • Type:Interbank QR Code Payment Solution
  • Currency:Malaysian Ringgit (MYR) & Multi-currency
  • % of coverage: 95% of Malaysian banks and e-wallets
  • Money transfers to date: 1.8 billion transactions (estimated)
  • Total customers: 15 million (estimated)
  • Refunds:Yes, per bank policies
  • Chargebacks:No​

About payment system

DuitNow simplifies interbank transactions by introducing a standardised QR code format that can be scanned by users’ smartphones. Users initiate transactions by scanning the QR codes generated by merchants or individuals, facilitating real-time transfers between different banks without the need for lengthy account numbers or complex procedures.

Beyond retail transactions, DuitNow supports various payment scenarios, including bill payments, peer-to-peer transfers, and online purchases. This method provides users with the flexibility to perform a wide range of financial transactions using a single, unified platform.

The significance of DuitNow lies in its role in enhancing the efficiency of interbank transactions in Malaysia. By providing a standardized QR code format that can be adopted by various banks, DuitNow streamlines payment processes and fosters interoperability between different financial institutions.

The platform’s emphasis on security, user experience, and innovation is demonstrated through its secure encryption protocols, user-friendly scanning process, and the convenience it offers to both users and merchants. As DuitNow gains traction and more banks integrate the solution, it contributes to reshaping Malaysia’s payment landscape, offering users a smoother, more convenient way to manage their financial transactions

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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