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Virtual Accounts

Enhancing Financial Control and Management

Indonesian Virtual Accounts is a payment method that allows processing payments in Indonesian rupiah by using cash, bank accounts, and payment cards in Indonesia. This method is the most popular Indonesian alternative payment method that requires the customer to transfer funds to a virtual bank account via a banking mobile application, internet banking, or physically via ATM.

% of coverage
  • Country

    Indonesia

  • Population

    277.5 million (estimated)

  • Number of Internet users

    221.5 million (estimated, early 2024)

  • Popular payment methods

    Digital wallets, Debit Cards, Credit Cards, Bank Transfers, Cash Payments

% of coverage
  • Credit Card

    5%

  • Debit Card

    30%

  • Digital Wallets

    35%

  • Cash Payments

    20%

  • Bank Transfers

    8%

  • Other

    2%

Payment Method Overview
  • Type:Digital Wallet
  • Currency:Multi-currency
  • % of coverage:25% of online banking users globally (estimated)
  • Money transfers to date: 1 billion USD (estimated)
  • Total customers:> 12 million (estimated)
  • Refunds:Yes
  • Chargebacks:Yes, limited, assessed on a case-by-case basis

About payment system

Virtual accounts represent a modern approach to managing financial activities by providing users with dedicated accounts that serve specific purposes. These accounts are often linked to a user’s primary bank account and can be created quickly and conveniently through digital platforms offered by financial institutions or third-party service providers.

Businesses often utilise virtual accounts to segregate funds for different departments, clients, or projects. This segregation enhances financial organisation, simplifies reconciliation, and reduces administrative complexities. Additionally, virtual accounts are commonly used for collecting payments from customers, vendors, or partners, offering an efficient way to track and manage incoming funds.

Individuals can also benefit from virtual accounts by using them to allocate funds for specific goals, such as saving for a vacation or managing monthly expenses. Virtual accounts offer a digital solution to budgeting and financial planning, empowering individuals to take control of their finances and achieve their financial objectives.

Virtual accounts contribute to the digitization of financial processes, eliminating the need for physical paperwork and reducing the risk of errors associated with manual tasks. Their versatility, customization options, and ease of use make them an appealing choice for businesses and individuals seeking to optimize financial management in an increasingly digital world.

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Payment flow

The customer selects Visa as their payment option and enters their credit card details to complete the payment.

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Pricing

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